Experience is the best teacher of all, and if you do something long enough, you’ll eventually get good at it. So we’ve learned a thing or two over the years from working with our customers.
We have a policy that our customers are always right, and there’s nothing we won’t try to do to satisfy their requests — within reason, of course. But sometimes, we’ve found, a customer will get a little confused about how to best proceed with a company offering logistics services. So here are a few tips to help guide you in meeting the logistical needs of your plant turnaround.
- Whoever you use as a supplier, make sure they are basically capable of whatever product or service you are looking for. Check out the supplier’s website and follow up on the phone with a customer service rep.
- Plan ahead for whatever services or equipment you need. Don’t wait till the last day to place an order. Typically, it will take a supplier a day to round up the people and equipment you need for a function and another day to set everything up.
- You should always take into consideration the placement of temporary facilities, whether they are tents or office trailers or sanitation units. If you situate temporary equipment in a place where it will interfere with another business activity in the interim, you’ll have to add an additional cost to your invoice by asking the supplier to come back and move the temporary equipment. Try to know exactly where things should go beforehand.
The best piece of advice we can give you when it comes to your turnaround needs is: Think things through and plan ahead. (That holds true for a lot of problems.) And please feel free to contact us for any other questions you have when you’re doing your planning. That’s what we’re here for.